Frequently Asked Questions

A customs broker is a licensed professional who facilitates the import and export of goods by ensuring compliance with all U.S. Customs and Border Protection regulations, filing necessary documentation, and managing duty payments on your behalf.

We serve businesses of all sizes — from first-time importers and small businesses to large corporations with recurring international trade operations.

HTS (Harmonized Tariff Schedule) classification assigns a specific code to your goods that determines the applicable duty rate. Accurate classification is critical to avoid penalties, delays, and overpayment of duties.

Yes. We specialize in PGA compliance including FDA food safety filings, USDA agricultural inspections, DOT vehicle standards, and EPA environmental clearances.

It varies depending on the product, port, and documentation. With complete and accurate paperwork, most shipments clear within 24 to 72 hours.

An FTZ is a designated area where goods can be stored, assembled, or manufactured without being subject to formal customs entry or duty payments until the goods leave the zone and enter domestic commerce. This can significantly improve cash flow.

Yes. A customs bond is required for all commercial imports into the United States. We can help you obtain either a single-entry bond for one-time shipments or a continuous (annual) bond for ongoing imports.

We provide a detailed, transparent quote before starting any operation. Our fees cover classification, filing, and clearance with no hidden charges. Additional services like PGA filings or bond procurement are quoted separately.

We accept wire transfers, ACH payments, and major credit cards. Payment terms can be discussed based on your account and shipment volume.

Yes. We offer priority handling protocols for time-sensitive cargo. Contact us to discuss your specific timeline requirements.